This hotel suits me perfectly with amazing amenities like the rooftop pool, 24-hour reception, and delicious restaurant. I remember my first stay when the staff helped with my suitcases, which made a lasting impression. For assistance, ask at the front desk, they are so helpful! I’m coming back for Christmas.

great location but needs better staff responsiveness

The location is fantastic, making it easy to explore shopping areas, parks, and dining. Our room featured a spacious lounge area and a huge bed. We loved the large balcony overlooking the city.

Staff responsiveness was below expectations, impacting our overall experience.

Indoor and Outdoor Rooftop Experience, Rooftop Bar with Cityscape Views

Room size felt cramped, especially for a deluxe option!!! The rooftop pool is disappointingly small, leading to overcrowding during peak times!!! Slow elevator service was an inconvenience during my stay!!!

Couples Seeking a Central Stay

The rooftop bar has a stunning 360 view of the city it's the perfect spot for a late-night drink, I mean it really is a sight to behold. Also, the location is unbeatable right at the metro exit makes exploring so easy.

Not exactly cheap but still reasonable for what you get.

The hotel has a stunning rooftop terrace with breathtaking views, perfect for enjoying evenings. However, the limited seating can make it challenging during busy times. The room was modern and cozy. I did experience some issues with the air conditioning not functioning effectively, which impacted my comfort during warmer moments.

We loved the rooftop bar, where the staff made a special mocktail for my daughter’s birthday, and the breakfast spread was delicious. The location was perfect for exploring the city with our family.

For dads, it would be great if the pool was heated.

The rooftop bar at Dear Hotel is a total gem, serving up killer cocktails with an unbeatable view! We also stumbled upon some amazing local eats nearby, with tapas just a hop away at Cafe & Tapas Gran Via and Ginkgo Restaurante & Sky Bar. Plus, the staff's friendliness makes the whole vibe even sweeter.

The rooftop pool area with stunning views of the city was absolutely breathtaking! 🏙️ The breakfast was nice too, but the room was a bit cramped for our liking.

Rooftop views from the pool area are stunning. Breakfast quality inconsistent, some items were not fresh. They offer bike rentals for exploring the city.

Amazing views, but the room could've been cleaner and a bit warmer.

dear hotel was awesome! it’s right on the corner of plaza de españa, making everything super accessible. the rooms were clean and well-kept. The rooftop bar had stunning views! the staff were super helpful with taxi bookings. i also loved the option to reuse towels to save water.

can recommend

Had an amazing family stay at Dear Hotel Madrid! The spacious room was perfect for our needs, and we especially loved the comfy king-size bed. The rooftop bar offered breathtaking views of the city, making it a great spot for evening relaxation.

The breakfast options could use more variety.

The location was fantastic, making it super easy to explore the nearby attractions and restaurants. The rooftop bar offered stunning views and was a great spot to unwind after a day of sightseeing. While the breakfast options could use a bit more variety, overall, I found my stay enjoyable and the room spacious enough for my needs.

The hotel's decor was modern yet cozy, making me feel right at home. The rooftop terrace with stunning views of Madrid was simply breathtaking, perfect for taking in the city’s beauty without any hassle.

More accessible seating around the rooftop terrace, please.

Had an amazing time with friends! The rooftop bar was perfect after a day exploring the Royal Palace and relaxing at Retiro Park. The location is super central and makes getting around easy. The staff are super friendly, and the room was spotless. Totally recommend this place for a fun getaway!